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Question

The key is not valid or is not compatible with the Bundle ID of your app.

  • January 27, 2026
  • 1 reply
  • 24 views

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 I have cross checked the bundleid and isuserId with app store connect and also re-upload multiple time but i am getting same validation issue

1 reply

Tarek
RevenueCat Staff
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  • RevenueCat Staff
  • January 29, 2026

Hi Shahab,

 

Thank you for reaching out. I'm Tarek, from the support team, and I'll happily assist you.

 

This issue can happen indeed when there's a mismatch between the bundle ID in App Store Connect and in the RevenueCat dashboard, in the app configuration page. (It should also match in Xcode).

It should be an exact match, including case sensitivity. Be careful around some characters, for instance a small L looks the same as a capital i.

 

It is also worth checking that all the agreements are signed in the Business section in App Store Connect.

 

Finally, I took a look at your dashboard, and the credentials now seem to be valid. Sometimes it can take a bit of time to verify. Can you confirm whether you're still experiencing the issue?

 

I hope this is helpful,

 

Best regards,

 

Tarek, from RevenueCat.