Question

Subscriptions refunds - Handeling credits

  • 10 July 2024
  • 1 reply
  • 5 views

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Hello everyone,

I’m building an app which has a subscription model. The subscription should give the user some credits to use inside the app every month ( let’s say 200 credits per month ). I have a backend that is handeling this logic using webhooks.

But what happens when someone issues a refund for their subscription? how do i deal with the credits that have been given to him? Is it a good idea to deduct 200 credit from a user if he issued a refund?


1 reply

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Hi,

 

If you set up webhooks, you will get a refund event and you can decide if to detract the credits or not. This is more a business decision and it depends on every single case but I believe you are in your right to deduct the credit.

 

Best,

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