Hi there,
I have completed the integration to my Flutter project. I published my App and test it using real payment. The end result confuses me. Could anyone understand how it works?
![](https://uploads-us-west-2.insided.com/revenuecat-en/attachment/1e0219cb-8376-4313-ae5b-8dffefe86415.png)
The screenshot from my iPhone above is customer with ID 14, the records for customer 14 is shown below. In addition, I have the “Renewal Receipts” checked on my iPhone but I did not see any related purchases in the Purchase History.
![](https://uploads-us-west-2.insided.com/revenuecat-en/attachment/b31953f2-ac80-47d7-8be4-7975d88e2c43.png)
![](https://uploads-us-west-2.insided.com/revenuecat-en/attachment/85ed54c4-ee19-4651-9d01-d261988f80fa.png)
![](https://uploads-us-west-2.insided.com/revenuecat-en/attachment/10dbc460-a237-41a1-8cfc-9f6aa13e18db.png)
The screenshot from iPhone shows the subscription to the product “bacabuku_9540_6_month”, but it did not show the subscription to product “bacabuku_1540_1_m”. Meanwhile, the customer profile from Revenuecat shows that customer 14 subscribed to “bacabuku_9540_6_month” and then “bacabuku_1540_1_m”.
My question:
- If I am the customer, how can I end this subscription if it is not shown on my iPhone?
- On 20th Jan 2024, it changed the renewal to “bacabuku_9540_6_month”. How does that happened?
- On 26th Jan 2024, it still trying to charge as “bacabuku_1540_1_m”. I don’t understand.
*** NOTE: All this while, nobody make any modification on the Revenuecat.
I want to know what have I done wrong. How can I mend it. Thank you.