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Stuck at "This product is already active for the user."

  • November 24, 2025
  • 1 reply
  • 8 views
M
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Hey guys, I'm going crazy with this problem. On Android, I can't repurchase a product that has already been purchased.

I've set the product as digital and the problem persists.

1 - The products don't have any entitlements added.

2 - I can retrieve the products from the revenue catalog, and the checkout starts normally.

But I can't repurchase the products, and I haven't found any clear instructions in your documentation explaining why this problem occurs.

I need a product with a one-time payment to be able to be repurchased as many times as possible. My backend is already configured for this, but the problem persists.

1 reply

chris_perriam
RevenueCat Staff
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  • chris_perriam
  • RevenueCat Staff
  • November 24, 2025

To allow a Google Play product to be purchased multiple times, you’ll need to ensure that the product is configured as a “Consumable” in RevenueCat. I’ve attached a screenshot showing how this option appears in our “Create Product” flow.

For existing products, you can use the “Edit” button in the RevenueCat Dashboard (while viewing the details of an individual product) to change the product type. Let me know if this resolves the issue for you!

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