İ have new app on play store with subs from revenuecat. İ have so much rejected, declined and canceled payments. İ tried be sub on my app with phone via test card its not problem, i tried with real card with real money its no problem but there others have a problem i think or i just made it up. So you think my subs is working completely reason of my testing or is there a problem?
Answer
So much declined payments
+2Best answer by Ryan Glanz
In terms of what to do about it, one option would be that you implement a campaign in your app where if a user has a trial in a billing retry state they…
- Receive a push notification instructing them to update their payment details
- Or receive an in-app message recommending the same
- And then ideally have that in-app message include a CTA directing the subscriber right to the Play Store to update that information so you don’t lose customers in the “funnel” from the app to that page.
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+8
In terms of what to do about it, one option would be that you implement a campaign in your app where if a user has a trial in a billing retry state they…
- Receive a push notification instructing them to update their payment details
- Or receive an in-app message recommending the same
- And then ideally have that in-app message include a CTA directing the subscriber right to the Play Store to update that information so you don’t lose customers in the “funnel” from the app to that page.
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