Hey, I get an error when I paste the JSON file in the Android app config.
. Do you have any ideas where I can read how to troubleshoot? they don’t have anything on their website (or I can’t find it)
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Hey, I get an error when I paste the JSON file in the Android app config.
. Do you have any ideas where I can read how to troubleshoot? they don’t have anything on their website (or I can’t find it)
You can find instructions on how to configure.troubleshoot the service credentials here.
Some common causes of this messages are:
* Having a wrong google package name
* Not waiting enough for the google permissions to propagate (notice that it can take up to 36 hours for google to enable the credentials once created)
* Not setting the correct permissions to the service account in google
i already following above steps and also waiting for 36 hours but not work for me
Hi
Sorry to hear that your credentials have not yet validated. If you’re receiving an error, we have a troubleshooting guide here for each error you may see: https://www.revenuecat.com/docs/creating-play-service-credentials#error-handling
If it’s been over 36 hours but you’re not receiving an error, it would be best practice at this point to re-configure your credentials, as there’s a good chance that a step was missed or misconfigured. You can follow the guide linked above again, and we also have a helpful checklist which details each step that needs to be taken place between Google Play, Google Cloud, and RevenueCat: https://www.revenuecat.com/docs/google-play-checklists
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