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Question

Sandbox testing with Play Store subscription gives Cancellation with Billing error


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  • Dedicated Member
  • 29 replies
  • June 22, 2022

I have found this question on StackOverflow, where people suggest this is the normal and expected behavior of Google Play sibscriptions test mode, although I am not quite sure about it.

https://stackoverflow.com/questions/57869868/google-play-billing-testing-mode-why-my-purchase-is-automatically-canceled

Since people there have upvoted the answers, it may be they are right. And if they are right, then this may not be a RevenueCat issue, but Google Play’s normal behavior.


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UlyssesAlves wrote:

I have found this question on StackOverflow, where people suggest this is the normal and expected behavior of Google Play sibscriptions test mode, although I am not quite sure about it.

https://stackoverflow.com/questions/57869868/google-play-billing-testing-mode-why-my-purchase-is-automatically-canceled

Since people there have upvoted the answers, it may be they are right. And if they are right, then this may not be a RevenueCat issue, but Google Play’s normal behavior.

 

Hi @UlyssesAlves I am facing the same problem of cancellations with each subscription. How did you fix it?


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  • Dedicated Member
  • 29 replies
  • August 25, 2022

@Sakhile Mamba I didn’t fix it. But now that I think about it, I have been getting cancellations in production, but I don’t know if it was my app users who unsubscribed or if it was this error taking place. Can’t say that for sure, unfortunately.


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@UlyssesAlves I realized that I hadn’t input my app’s package ID into RevenueCat, the package ID in “build.gradle” for android. After I fixed this, I haven’t experienced those cancellations since.

Maybe this will be helpful to you.


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  • Dedicated Member
  • 29 replies
  • August 26, 2022
Sakhile Mamba wrote:

@UlyssesAlves I realized that I hadn’t input my app’s package ID into RevenueCat, the package ID in “build.gradle” for android. After I fixed this, I haven’t experienced those cancellations since.

Maybe this will be helpful to you.

This is already set up in my project on Revenue Cat. Without it it wouldn’t surely work. But it’s good that you fixed it in your configuration. Mine may be something different.


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