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Question

Products are waiting review from Apple but they cant be displayed and reviewed

  • February 24, 2025
  • 2 replies
  • 26 views

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I am stuck in a loop—RevenueCat requires the products retrieved from the App Store to be reviewed. However, Apple can’t review these items because the screen where they appear is throwing Error 23: "There is an issue with your configuration." How can I get the subscription reviewed and displayed in the app?

2 replies

I’m running in to the same issue right now; submitting with storekit and without has the same result. I’m so close to dropping revenucat all together….


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  • RevenueCat Staff
  • 509 replies
  • March 4, 2025

Hi ​@david-b2a959 ​@andres-vlaeminck-7dd3df sorry to hear you are running into this issue. We have a troubleshooter doc for this issue here: https://www.revenuecat.com/docs/offerings/troubleshooting-offerings

To test your products in RevenueCat, the products only need to be in the 'Ready to Submit' state in App Store Connect, they do not need to be ‘Approved’ right away. And before submitting to App Review, you’ll want to make sure to test your app by fetching products from App Store Connect and not just the storekit config file to make sure the connection between the two works as this is how Apple reviewers will be testing your app.


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