Hi! We are setting of our paywall and want to offer 2 options (annual and lifetime). Annual is a subscription and lifetime is a 1-time purchase.
We want to offer a 7-day free trial regardless of what the user chooses - we are able to set this up for the annual subscription, but can’t figure out how to offer it for the lifetime (one-time) purchase.
Is it even possible to offer a free trial for the lifetime purchase? Thanks in advance!
+8The free trial is configured in the app stores themselves, and to my current knowledge they only apply to subscription products.
The free trial is configured in the app stores themselves, and to my current knowledge they only apply to subscription products.
Ok, thanks. So essentially a user make a one-time purchase (i.e., “Lifetime Access”) then cancel/request a refund from Apple or Google?
What are the refund grace periods allowed by each app store?
Does RevenueCat handle these cancellations/chargebacks in your reports?
Thanks for your help!
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