Offerings empty even though products are Ready to Submit (custom paywall)

Hi everyone,
 

We’ve been stuck on this issue for a while and would really appreciate some guidance.
 

We are integrating RevenueCat in a React Native / Expo app and using our own custom paywall UI (we are not using RevenueCat Paywalls).

Our app is already in App Store Connect → Ready to Submit, and our subscriptions are configured, but the SDK is still returning empty offerings.

Setup

Products in App Store Connect

• babysoothe_monthly (auto-renewable)

• babysoothe_yearly (auto-renewable)

Both products currently show:

Status: Ready to Submit

They also have:

• localization

• pricing

• screenshot for review

• subscription group configured

RevenueCat configuration

Default offering:

default
 ├─ $rc_monthly → babysoothe_monthly
 └─ $rc_annual → babysoothe_yearly

We previously had a lifetime product but removed it from the offering to simplify debugging.

Products appear correctly in RevenueCat Product Catalog.

App setup

We fetch offerings like this:

const offerings = await Purchases.getOfferings();

But the result is:

offerings.current === null

or offerings are empty.

Testing environment

We tested with:

• Sandbox tester account

• Physical device

• Simulator

• RevenueCat debug logs enabled

Still seeing empty offerings.

Important notes

• The app does not use RevenueCat paywalls

• We have a custom billing modal

• Products are Ready to Submit but not yet approved

• Bundle ID matches

• Product IDs match exactly

Question

Is it expected that offerings remain empty when products are only Ready to Submit but not yet submitted for review with a build?
 

Or is there another configuration step we might be missing that prevents RevenueCat from fetching the products?

Any advice would be greatly appreciated — we’re trying to unblock our launch.

Thanks!