Skip to main content
Solved

Offer code price is incorrectly listed as 0


Andreas
Forum|alt.badge.img+6

I used an offer code to purchase a monthly subscription. However, RevenueCat is showing the value as 0 as opposed to £3.99.

 

{  "app_id": “removed",  "app_user_id": "removed",  "currency": "GBP",  "entitlement_ids": [    "fullaccess"  ],  "environment": "PRODUCTION",  "event_timestamp_ms": 1628613642804,  "expiration_at_ms": 1631292033000,  "is_family_share": false,  "is_trial_conversion": false,  "price": 0,  "price_in_purchased_currency": 0,  "product_id": “removed",  "purchased_at_ms": 1628613633000,  "store": "APP_STORE",  "takehome_percentage": removed,  "transaction_id": “removed"}

Best answer by cody

Hey @Andreas! 👋

As of now, this is expected behavior due to limitations on what data is available to developers from the user’s device/receipt. In the future, we’d like to provide a dashboard UI for you to specify Offer Code prices, but for now we opt to display these transactions at $0 to not over-report your MTR (since a free trial is the most common offer price).

View original
Did this post help you find an answer to your question?

5 replies

cody
RevenueCat Staff
Forum|alt.badge.img+8
  • RevenueCat Staff
  • 487 replies
  • Answer
  • August 11, 2021

Hey @Andreas! 👋

As of now, this is expected behavior due to limitations on what data is available to developers from the user’s device/receipt. In the future, we’d like to provide a dashboard UI for you to specify Offer Code prices, but for now we opt to display these transactions at $0 to not over-report your MTR (since a free trial is the most common offer price).


Andreas
Forum|alt.badge.img+6
  • Author
  • Member
  • 5 replies
  • August 11, 2021

Thanks @cody - that’s helpful to know that it’s a limitation with what information Apple provides RevenueCat and therefore a limitation with what we can see in our dashboard.


Forum|alt.badge.img+6
  • Member
  • 8 replies
  • November 9, 2021

@cody Following up here: will RevenueCat display the full purchase value on the dashboard after the free trial has ended and the user has converted to a full price subscription?


sharif
RevenueCat Staff
Forum|alt.badge.img+9
  • RevenueCat Staff
  • 513 replies
  • December 9, 2021

Yep, a normal conversion or renewal will have the full price.


Forum|alt.badge.img

@cody how far away is the dashboard UI you mentioned? In the meantime, is there any other way to indicate the actual price for a given offer code?


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings