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Migrate all users to a different RevenueCat account

  • 2 September 2022
  • 5 replies
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Hi,

 

We need to transfer all the users from a RevenueCat account A to another RevenueCat account B.

I’ve read this article about it but I was wondering if there is a way to do the migration automatically as RC should have all the data already no or do it server-side?

 

Thank you,

 

Damien

Best answer by Jens

Hi Damien,

If your problem can be solved with moving one whole project from one account to the other, then we are currently building out support for this on our end. In this case, please contact our support team and we can help you once that is built out (which should be over the next couple of weeks). If it is about migrating individual customers and/or apps between projects, for now you will have to go the route mentioned in the above article (since that is a much trickier problem to solve, especially since there may be conflicts between origin app and destination app).

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5 replies

Jens
RevenueCat Staff
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  • RevenueCat Staff
  • 180 replies
  • Answer
  • September 22, 2022

Hi Damien,

If your problem can be solved with moving one whole project from one account to the other, then we are currently building out support for this on our end. In this case, please contact our support team and we can help you once that is built out (which should be over the next couple of weeks). If it is about migrating individual customers and/or apps between projects, for now you will have to go the route mentioned in the above article (since that is a much trickier problem to solve, especially since there may be conflicts between origin app and destination app).


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  • Author
  • Dedicated Member
  • 23 replies
  • September 22, 2022

Hi Jens,

 

Thank you for your response.

We don’t need it right now as we solved our issue by being invited to the account we want to have access. But good to know you’re building something for this use-case.


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  • Author
  • Dedicated Member
  • 23 replies
  • November 9, 2022

Hi @Jens,

 

Is the solution you were talking about last month to move one whole project from one account to another is live yet?

We’re having this use case again and it would be great!

 

Thank you for your help


Jens
RevenueCat Staff
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  • RevenueCat Staff
  • 180 replies
  • November 9, 2022

Yes, we now support this but you will need to contact our support team, it's not a self serve solution. Our support team will be happy to help.


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  • Author
  • Dedicated Member
  • 23 replies
  • November 9, 2022

Great, thanks!


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