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Question

IOS keeps rejecting due to paywall not loading? is the issue on my end?


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First time submitting an app to the app store.. so i got it rejected to due RevenueCat paywall not working properly only displaying a white loading screen. 

Ive tested it on testflight and i get the same results, a white loading screen.

my question is, did i mess up on the code, or is a white loading screen normal till they approve my “subscription” products? 

OR

Is the paywall suppose to load without products till they approve them? 

im only pushing it to IOS store for now, so i havnt tested anything on GOOGLE. Ive attached an image of what i see when i reach the “paywall” 

 

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2 replies

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  • Author
  • New Member
  • 1 reply
  • April 18, 2025

can i get a reply from anyone who has had this issue before? 


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  • RevenueCat Staff
  • 576 replies
  • April 28, 2025

Hi ​@Dustexo before submitting your app for review you’ll want to make sure that everything is fully functioning in TestFlight first. Can you run RevenueCat debug logs here and let me know if you are getting an error when trying to display the paywall? Please also share the full debug logs, SDK version, and the code you are using to present the paywall.


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