Question

I can't see refund in dashboard

  • 8 April 2024
  • 1 reply
  • 16 views

Badge +5

I'm trying to refund a user's subscription, but I can't seem to find such an option. What could be the reason for this?

Of course, it’s from Play Store

 

 


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1 reply

Userlevel 4
Badge +6

Hey @Jonghwan !

 

It looks like you might be trying to refund a cancellation event. Can you please try checking the transaction where the purchase was made for the refund? You can also use our API to refund/revoke the subscription or purchase. More information on that can be found in the link below: