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Hi there, 

We have been having a terrible time getting our app approved recently. At some point someone on my team created an in-app purchase option in app store connect that we never intended on using in the app. I marked the item as “remove from sale”, but I don’t see any way to delete it from the app in app store connect. I know this is not really revenuecat related, but apples developer community is slow to respond (posted a question here https://developer.apple.com/forums/thread/776070). 

The app review keeps rejecting us because of:

  • 2.1.0 Performance: App Completeness

We follow up with notes that we do not want the in-app purchase in the app and have marked it as remove from sale, but they keep rejecting us for the same reason. I have considered scheduling some time with the app review appointment with apple or submitting an appeal, but I’m worried those will stop app reviewers from responding to us. 

Any advice? (Please feel free to let me know if this too off topic for this forum)

Hi ​@jake lynch,

Do you still have that in-app purchase somewhere in your offerings? It shouldn’t be an issue for app review. What I’m thinking is that you may have all your subscriptions in “Waiting for review” so Apple can’t see them when they review it and then you get your app rejected. All the in-app products must be in “Ready to submit” status and send them for review together with the app build, not separately. This is the required way by Apple even though it’s very confusing from their side.

Best,

We didn’t have them in our offerings. We added them and then they passed review and now we have them marked as “developer removed from sale” instead of “in review” so maybe now we can submit without them? IDK - new app store rejection story I guess for us 😝

 

This was resolved by temporarily adding the subscription to the app and resubmitting. The in-app subscription got out of an "in review" state and we were able to move forward with our review. It now shows as "removed from sale".

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