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Question

How do I cancel a trial from Web Billing - to end immediately?

  • December 8, 2025
  • 2 replies
  • 12 views

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I created a purchase in production, which includes a trial period.  Using the automated email to manage the subscription, I cancelled the subscription, but the trial is still active. 

This is a revenuecat web billing product, so the product & transaction are not in Stripe.


How can I immediately cancel the trial also?  
 

2 replies

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  • RevenueCat Staff
  • December 12, 2025

Hi ​@lucksp at this time you can only cancel the auto-renewal for the trial by cancelling the subscription, there is no way to end the trial. Can you share with us your use case for why you would want to take away the free trial from a user?


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  • Author
  • Helper
  • December 12, 2025

yes: I found a defect with your web link paywall & custom success page (the app_user_id_ param is not passed) and was trying to test on production.  I don’t want my user to have this on production.