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Question

Guideline 2.1 - Performance - App Completeness

  • November 1, 2024
  • 1 reply
  • 260 views

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Hello
Lately, every 10 out of 10 new apps are being rejected with the reason: Guideline 2.1 - Performance - App Completeness. The reviewer does not see the submitted subscriptions in the first version of the app.

After discussing with other teams, it turns out that this issue is not only affecting me but others as well, though it’s not widespread. The app settings are correct. We’ve built over 80+ apps, but this issue only started occurring a couple of months ago. Interestingly, if you resubmit the app around 10 times, it might eventually get approved, as somehow the reviewer begins to see the subscriptions.

Recent observations suggest that the problem isn’t with RevenueCat or the programming language itself—other teams have faced the same issue. What are you doing about this? How are you solving it? It’s becoming impossible to work, as app reviews are taking 2-3 weeks to complete.

From what we’ve noticed, this issue became particularly noticeable around 2-3 months ago.

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1 reply

wes_clark
RevenueCat Staff
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  • RevenueCat Staff
  • 297 replies
  • November 11, 2024

Hi! One workaround that we have heard of working is pulling the build and resubmitting it in order to get a different reviewer. 


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