Scenario: a user subscribes on one platform with a free trial, it expires or is cancelled and then the same user goes to a different platform and subscribes again - is there a way to prevent the user accessing another free trial via RevenueCat?
Answer
Free trials on different platforms
+3Best answer by chris_perriam
Hi customerInfo) .
For web purchases, you could use Web Billing’s built-in setting for this:
Didn't have any subscription yet: Only customers that have never had any subscription in this Project (including in other Apps of the project) are eligible for a trial.
From https://www.revenuecat.com/docs/web/web-billing/subscription-lifecycle#free-trials
This post has been closed for comments
+6Hi customerInfo) .
For web purchases, you could use Web Billing’s built-in setting for this:
Didn't have any subscription yet: Only customers that have never had any subscription in this Project (including in other Apps of the project) are eligible for a trial.
From https://www.revenuecat.com/docs/web/web-billing/subscription-lifecycle#free-trials
+3Thanks, that makes sense. So you’d have to create different IAPs (one with trial, one without) - that’s the bit I wasn’t sure about. We currently only have trial-only IAPs and there was no way of stopping APple/Google from offering the trial unless one had already been purchased on that platform. Thanks again, Gez
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.