I'm having a case where when calling the function (purchasePackage), my user's account was deducted but the revenue side reported an error. I only tried to catch this so I don't know what the error is. I don't know if anyone else has the same problem as me. I develop with flutter. I have to ask the user to click "restore purchase" so that it can receive the subscription.
Can you tell me why this error occurs?
Question
Error when purchasing
+3
+6Hey
Thank you for reaching out. I’ll be happy to help!
To troubleshoot this further, could you please share the following:
- Has this happened to only one user, or is this affecting all of your users?
- What’s the name of the affected app in RevenueCat’s Dashboard?
- Do you have the App User ID of the user who is experiencing this issue?
- Were you able to replicate and get the error message?
Thanks,
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