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Question

ERROR: 🍎‼️ The User is ineligible for that action.

  • July 26, 2024
  • 1 reply
  • 396 views
U
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[RCPurchases.sharedPurchases getPromotionalOfferForProductDiscount:package.storeProduct.discounts[0]
                                                                 withProduct:package.storeProduct
                                                              withCompletion:^(RCPromotionalOffer * _Nullable discount, NSError * _Nullable error) {
              if (discount) {
               }
          }];

By calling the above method, I’m getting error message  “

ERROR: 🍎‼️ The User is ineligible for that action.

”

Please any suggestions? 

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1 reply

H
RevenueCat Staff
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  • Haley Pace
  • RevenueCat Staff
  • August 7, 2024

Hi, this error is from Apple that the user is ineligible for the specific Subscription Offer, see our docs here: https://www.revenuecat.com/docs/test-and-launch/errors#-ineligible_error

I would recommend creating a brand new Apple sandbox tester account and new RevenueCat app user id and testing this again to see if it works.

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