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ERROR: 🤖‼️ PurchasesError(code=StoreProblemError, underlyingErrorMessage=Failed to get user data.)

  • August 12, 2024
  • 3 replies
  • 139 views

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so i have a flutter project where i am trying to add amazon IAP

 i did everything i set up amazon app with live testing and created in-App item which is a subscription after that i added amazons shared key in revenuecat.

in flutter i configured Purchases configuration and after app starts i get the error 

 

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3 replies

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  • RevenueCat Staff
  • August 14, 2024

Hi, could you send debug logs that reproduce this so I can see what error you are getting? You can enable debug logs by following this guide. After they're enabled you'll see logs like this in the console:

[Purchases] - DEBUG: No cached entitlements, fetching
[Purchases] - DEBUG: GET /v1/subscribers/<APP_USER_ID> 200
[Purchases] - DEBUG: Purchaser info updated, sending to delegate

Please ensure the debug logs include the entire app life-cycle, including the messages printed during initialization of the SDK. The more information you include here, the better we'll be able to help.


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this is the log


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never mind found the problem. thank you for your time