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Error 2: There was a problem with the store

  • February 27, 2025
  • 3 replies
  • 225 views

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I am using React Native Expo. When I test the purchase in the emulator, I encounter the following issue:

Error 2: There was a problem with the store.
It can’t load the paywall.
I am using paywall

However, when I add my Gmail ID to the emulator, it works fine.
But Google Play Store rejected it.
How to fix it to approve on store.

Below are the versions I used:

  • "react-native-purchases": "^8.5.3"
  • "react-native-purchases-ui": "^8.5.3"
  • "react-native": "0.76.5"
  • "expo": "^52.0.19"

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3 replies

joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • March 3, 2025

Hi ​@Salman Khan,

Can you confirm that you have all your Google credentials verified? You can see it in your RevenueCat Android app configuration page.

Best.


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  • Author
  • New Member
  • March 3, 2025

Hi ​@Salman Khan,

Can you confirm that you have all your Google credentials verified? You can see it in your RevenueCat Android app configuration page.

Best.


@joan-cardona  Here is my android configurations 

 


joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • March 7, 2025

Hi ​@Salman Khan,

Can you check that the Google Play package name in the RevenueCat dashboard is exactly the same as the one defined in app's build.gradle?

 

Best,