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Question

Enter payment info form not showing on Production link only


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I’m using the Web Billing in Product catalog but when I use the production web purchase link (https://pay.rev.cat/[ID]/[USERID]), the form is missing to input the payment info.

 

 

When I use the sandbox purchase link (https://pay.rev.cat/sandbox/[ID]/[USERID]), it works as expected showing the payment info form.

  • I’m using Stripe as the payment processer
  • I have Products, Offerings, and Entitlements setup 

 

Things I’ve tried with same result:

  • Firefox and Chrome browsers
  • Trying valid User ID
  • Try in InCognito
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