Question

Can we backfill customers with a new entitlement for a product they've already purchased?

  • 24 October 2023
  • 1 reply
  • 13 views

Badge +7

Hello.

 

As above really.

 

We’ve been selling a product for a few months and have 50-60 customers who have bought it. We’ve realised we need a new entitlement for this product, which I've created, and I now need to update everyone who has bought this product to give them this new entitlement.

 

Is this possible?

 

Thank you,

 

George


1 reply

Badge +7

Looks like RC has done this automatically - awesome! Sorry for posting and thanks.

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