Better understanding for "unsubscribeDetectedAtMillis" and "isActive" values

Question

We have implemented the simple subscription process and as a part of that process. The following is the process:
User gets passed PayWall ==> receives the “premium” entitlement AND 10 points within the app.

But the issue is, that we would like to deduct those 10 points in cases where user has subscribed and then fully canceled the subscription i.e. requested a refund within the first week. As if we won’t implement that logic, you can imagine that this process can be abused.

So we are a bit baffled with the customerInfo data, specifically what field is responsible for cancelation/refund ? As we assume “unsubscribeDetectedAtMillis” filed is only linked to the renewals.

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Best answer by wes_clark 8 March 2024, 22:35

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wes_clark · Accepted Answer

Hi! I apologize, but there is not currently a field that holds the data regarding a refund in the SDK, but I have raised it internally and we are looking into getting it added.

A few current options for ways you can access that data:

you can use webhooks, which send an event when a refund is detected
you can make a call to the Get Customer endpoint with a public API key (so you can use it in your app itself and not a backend) and check the field, refunded_at, for the subscription to see if it was refunded
With StoreKit 1, add a listener to the SKPaymentQueue and watch for didRevoke
With StoreKit 2, you could check the Transaction revocationDate

veryrare104 · Answer

Thanks for you reply and stating the alternative options. Much appreciated!

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