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App gets rejected due to Error 23

  • September 17, 2025
  • 1 reply
  • 55 views
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Hello,

I sent my app for review but it got rejected due to Error 23, Guideline 2.1 - Performance - App Completeness.

  • In-app purchases are in the “Ready to Submit” state.
  • Paid Applications Agreement is Active.
  • Tax forms are Active.
  • A bank account has been added.

 

 

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    1 reply

    joan-cardona
    RevenueCat Staff
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    • joan-cardona
    • RevenueCat Staff
    • September 19, 2025

    Hi ​@chaosx,

    When you are sending your app for review you must include the subscription products in the same review process, otherwise Apple reviewers won’t be able to see them and it throws a configuration error.

    This is the section where you must include the subscriptions:

     

    Let me know if this helps!

    Joan.
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