Android Paywall Shows Legacy Layout Instead of Designed Template

Hi, one thing I noticed is that you are running two different versions of our SDK and the UI, we recommend these be the same to avoid any issues. Please upgrade the react-native-purchases-ui to 9.6.0, and if this doesn’t help can you please run RevenueCat debug logs with log level verbose and provide these when you try to fetch the paywall on Android, see here? And can you please provide a screenshot of what you are seeing when trying to fetch the Android paywall?

Hi, thanks for the response!

I currently have both SDKs on the same version:

• react-native-purchases: 9.2.2

• react-native-purchases-ui: 9.2.2

When I try to upgrade to 9.6.0, the app fails to build on Android due to Gradle and CMake issues (unrelated to RevenueCat), so I reverted to 9.2.2 for now.

I’ve attached a screenshot showing how the paywall looks on Android, it appears to load the default layout (gradient background, large logo, and “Restore purchases” button). On iOS, the paywall displays correctly (as designed in RevenueCat).

Here are my debug logs when fetching the paywall on Android (with Purchases.setLogLevel(Purchases.LOG_LEVEL.VERBOSE) enabled):
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Hello Haley, can you still help me with this?

 Hi ​@riin-b444ef I’m so sorry, I missed the notification for your previous reply. Unfortunately from the snippet of your debug logs I am not able to see why you are getting the default paywall. Can you please try upgrading your SDK version and UI version to our most recent 9.6.5 here? https://github.com/RevenueCat/react-native-purchases/releases/tag/9.6.5

I was able to successfully fetch your paywall locally on my device so I believe this might be due to you using an older version of our SDK, see attached. If you still are unable to fetch it then can you please run debug logs again and send the entirety of them to me? You can dm me these in Community to avoid sharing any sensitive info, or you can attach them to a support ticket here: https://app.revenuecat.com/settings/support?tab=contact

Hello!

I upgraded the SDK to the latest version (9.6.6). The issue is still not resolved, but now I can see from the logs why the default paywall is shown on Android: [2Purchases]: Missing string localization for property with id: 'Ullmp5jkE7', for locale: 'en_US'.
[2Purchases]: Displaying default template due to validation errors.
 

I checked the paywall configuration and I don’t see any missing fields. If I manually remove a string from the paywall and try to save, I do get an error and I’m not able to save it. But in the current state I can make changes and save without any errors in the dashboard.

So I don’t understand what this Ullmp5jkE7 field refers to in the logs or where it is coming from.

I also sent you a private message with more detailed logs (starting from app launch), but since I haven’t heard back for a few days, I’m adding this here as well.

Could you help me understand what this Ullmp5jkE7 property is and how I can fix this validation error?

Thank you so much for the help. Removing the badge and adding it back solved the issue, the correct paywall now shows on Android. Everything is working as expected again. Really appreciate your assistance!