Hey,
I have an issue where, when a user cancels a lifetime subscription, it doesn't show up anywhere — not in Purchases.getCustomerInfo nor in the customer's history.
I've set up Google and Apple server notifications, but that hasn't changed the situation.
Is there any other way to track when a user requests a refund?
Hi
I took a look at this user, and can see that we’re detecting the refunds, as they are now being listed in the customer history page. Are you seeing the same behavior?
Hey, yes, indeed, thank you very much! The refund appeared on the payment history page; it just took some time.
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