What does "other" mean in Experiments?

Hi there,

I'm Erik, happy to help clear this up.

The other row appears when a customer who is enrolled in the experiment purchases a product that isn't included in any of the experiment's offerings.

How does this happen:

1. Customers are enrolled in the experiment (assigned to a variant)
2. Once enrolled, all their purchases are attributed to their variant
3. If a customer later purchases a product outside the experiment’s offerings (for example, via App Store subscription settings or a special offering), the purchase will still be attributed to their assigned variant, but it will appear as other.

You can read more about the other category in our documentation: https://www.revenuecat.com/docs/tools/experiments-v1/experiments-results-v1#:~:text=customers%20enrolled%20in%20your%20experiment

Regarding how this affects your offerings rows:
The numbers don’t change once their counted. If a user purchases a product included in the experiment and later switches to a product outside the experiment, the original purchase count remains unchanged, and the new purchase is counted under other.

Let me know if you have any other questions!

Cheers,
Erik - Developer Support Engineer

​@erik-macinnis Hi Erik, I appreciate the detailed explanation. 

I have a follow-up question, just to see if I got things right.

So if a user purchases our annual subscription in the paywall within the app once being enrolled in the Experiments, and then changes their purchase to monthly subscription in their device settings or app store(i.e., outside the app), this will be counted as other, correct? I’d like to clarify my understanding.

Thanks!

​@erik-macinnis Thanks for the detailed reply, Erik! It helped a lot. :)