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Question

Paywall Close Button doesn't work if a video is on the paywall

  • February 13, 2026
  • 2 replies
  • 14 views
R
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Hello,

I have added a new paywall to my app.

The problem is I cannot close the paywall with the close button if a video is displayed on the paywall. This is a problem occuring on my app, and on the RevenueCat Mobile app. 

I have checked that it has the “Navigate Back” option

Also, if I remove the video from the paywall, the back button works again. 

Is there something I am missing ?

Thank you

2 replies

guilherme
RevenueCat Staff
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  • guilherme
  • RevenueCat Staff
  • February 18, 2026

Hey ​@rayan-fa2afd - thanks for reporting!

So I can try and replicate, could you please let me know:

  • which Paywall ID (and Offering ID) you see this behavior on;
  • does this happen on both Android and iOS equally?
  • what SDK version and platform (ReactNative, Flutter, Android/iOS native, etc) are you currently testing on?
Gui, Developer Support Engineer @ RevenueCat
R
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  • rayan-fa2afd
  • Author
  • New Member
  • February 20, 2026

Hello, 

The problem occured on all plateforms, here is the paywall url : https://app.revenuecat.com/projects/c8c15495/paywalls/pw9172438a389e4839/builder

But this problem seems to be resolved now. Maybe because I added a bunch of text ?

Thank you very much for your answer, I can close this now !

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