INITIAL_PURCHASE event with expiration_at_ms=0

@jazmine If it has to handle by support team then what is the use of creating this community if you can’t post the direct answer on the post.

I am also facing the same@caer how did you solve this?

Their answer :

The error comes from the customer receipt from Google. That is causing the expiration date to come back as 0. 

Here is the customer receipt : 

    {

    "latest_receipts": [

        {

            "is_sandbox": false,

            "last_checked_at": "2021-08-xxxx",

            "last_refresh_reason": "ENDPOINT_SUBSCRIBERS",

            "receipt_fetch_error": "PlayStorePurchaseNoLongerAvailableException('Status = 410, Response = {\\n \"error\": {\\n \"code\": 410,\\n \"message\": \"The subscription purchase is no longer available for query because it has been expired for too long.\",\\n \"errors\": [\\n {\\n \"message\": \"The subscription purchase is no longer available for query because it has been expired for too long.\",\\n \"domain\": \"androidpublisher\",\\n \"reason\": \"subscriptionPurchaseNoLongerAvailable\"\\n }\\n ]\\n }\\n}\\n')",

            ... }

Google is returning this because the subscription has been expired for 60 days or more.

Their engineering team may make this a feature request to add more information to the dashboard.