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Question

Google Playstore test subscriptions not displaying in RC Dashboard - Customers

  • April 30, 2025
  • 1 reply
  • 10 views

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I’ve setup a License Tester as myself to test the subscription system.

Paywall is displaying and it goes through the motion and confirms the subscription has been successful, and checking my “Payments and subscriptions” in Playstore showed Active.

This was not displaying in the above dashboard, I’ve cancelled it a few times just to test if a cancellation would appear, but nothing.

I’ve also noticed some errors in the Cloud API for the Android Developer API, I can’t see the error exactly but I’ve provided a screen of what appears to be potentially causing the error.

Any assistance in finding a resolution would be great - thank you!

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1 reply

joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • 406 replies
  • May 2, 2025

Hi ​@Locksley,

I’ve checked your account and I can see that now you have 3 customers that made Sandbox purchases in the customer’s list page. That can take a bit of time to appear but if you go to your Overview page and toggle the sandbox switch, you should see the transactions coming in in real time.

 

Let me know if this helps!


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