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Question

Feature request - notifications for subscription cancellations

  • February 24, 2026
  • 3 replies
  • 13 views

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I get notifications via the mobile app when users start a trial, renew, etc but I’d also like to get a notification when a customer cancels a subscription or opts out of renewal.

Is this already possible? If not, place consider making it possible.

3 replies

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  • Dedicated Member
  • February 25, 2026

Hi!

I was checking the notification options on the mobile app for iOS and I do see cancellation as one of the events to be notified about. 

 

Are you able to see the cancellation event marked as on?

 

Cam


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  • Author
  • New Member
  • February 25, 2026

Thank you. I hadn’t noticed that option. Do you know if that covers both ‘cancelling’ and ‘opting out of auto-renewal’? It seems that RevenueCat treats those as separate things.


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  • Dedicated Member
  • February 25, 2026

I would expect it to cover both, maybe some edge cases are covered by the “Billing issue” option.