Hi there - I know that some of the charts features are still Beta. But we put a lot of work into a exit paywall cascade and right now I can’t even see if people vsiting the paywalls at all.
Firebase doesn’t count events. Our devs say that’s just not working for exit paywalls.
So I hoped the paywall charts within RC give me numbers. But when I a look at Paywalls where I have firebase data AND rc paywall chart data I see that the numbers of the rc paywall charts (“paywall encounter”) are way off compared to firebase.
Like: Firebase says 90 visits and RC paywall chart says 3.
So if numbers that I can doublecheck with a second source are way off I don’t have much trust in the rc numbers for the exit paywalls, for which I don’t have a second source.
I just wanted to know: Is that a common issue? Are others experiencing the same: firebase data and rc paywall charts not matching at all?
Thanks a lot for any responses. So I can try to figure out if there is a solution for this issue.
Question
Chart Numbers for Paywalls are far off - is that a common issue?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
