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Are refunds included in Revenue Chart?

  • Sep 25, 2021 12:04 PM UTC
  • 1 reply
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Hey guys, 

In the main screen I see the revenue for the last 28 days. If a user make a refund will this money automatically excluded from the total revenue? 

Best answer by cody

Hey @Andrei Bondarenko!

Yes- our metrics are based on a current snapshot of the receipts we have synced for your app. Once a refund is processed by one of the stores, we update the transaction to reflect the refund so it is excluded from the overview metrics (including revenue over the last 28 days).

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cody
RevenueCat Staff
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  • RevenueCat Staff
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  • Sep 27, 2021 2:41 PM UTC

Hey @Andrei Bondarenko!

Yes- our metrics are based on a current snapshot of the receipts we have synced for your app. Once a refund is processed by one of the stores, we update the transaction to reflect the refund so it is excluded from the overview metrics (including revenue over the last 28 days).