I have an application with payments implemented using Web SDK. I'm looking for ways to allow users to submit refund requests directly within the app. Are there any options available such as a refund link in the customer portal, or Rest API endpoints that I could use to build a custom UI for refund requests?
Solved
How can users request a refund when using Web SDK ?
Best answer by Nicola
Hi
Sadly we do not support a refund request process right now.
As of now this is something that you would have to build yourself in the app, and then you can use the dashboard to issue the refund.
+1Hi
you can use the refund subscription api endpoint for that.
Check out the documentation here:
https://www.revenuecat.com/docs/api-v2#tag/Subscription/operation/refund-subscription
To make it self serve in your app you might need to implement this http call in your back-end to make sure you’ll not expose the secret api key in your web application’s front-end and then provide a button in your application to access it through your back-end server.
Hi
I'm looking to implement a refund request system where:
- Users can only submit refund requests
- The button click doesn't trigger actual refund processing
- I want to receive notifications when users submit refund requests
- Admin will handle the actual refund processing through the dashboard
What are the ways to implement/configure notifications when users submit refund requests?
I'd like to know:
- What notification options are available
- How to set up the notification system
- How to receive alerts when a refund request is submitted
+1Hi
Sadly we do not support a refund request process right now.
As of now this is something that you would have to build yourself in the app, and then you can use the dashboard to issue the refund.
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