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Still no fix for issue in

 

I think they’re lying to me when they tell me they’ve forwarded it to the team. It’s fine if this isn’t going to be fixed, but why say it will be fixed and lead me on? Poor support experience.

Original issue date: May 7th (77 days ago)

Hi there,

I apologize for the delay in resolving this issue. I've checked, and we do have a ticket open for this issue, which is currently in progress. There is a proof of concept for the fix that you can check here.

I can't provide an exact ETA, but the team will be working on it next week, so we hope it will be resolved very soon.

Thank you for your patience and understanding.

 

Best,

Hi again,

We’ve release a fix for your issue, it’s available on 8.3.1.

Please let me know if it’s fixed on your side.

 

Thank you for reporting the bug!

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