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Hi, we are getting a lot of "None of the products registered in the RevenueCat dashboard could be fetched from the Play Store" errors being logged in our app, but they happen intermittently and with no visible pattern.

We have checked our whole setup and everything is correctly configured, and it also works fine in all the devices we have tried on. All google products linked in RC console show Store Status Ok .

Is it possible that this error gets triggered when something else happens besides a bad RC configuration? Can you convert it to a different one, like unknown error? We usually filter those out, because there is nothing we can do. But we can't ignore an error that may point to a config error.

Thank you

Hi Esteban,

 

Could you post the full debug logs? (You can open a support ticket if they include sensitive info). My first thought is it might be a network issue with the store.

Hi Ryan,

We cannot replicate this on our environments, as originally mentioned. 

For some reason errors stopped occurring at such rates, going from 200 daily to 80, then 60 and now close to 20 per day.

We had a warning in the Play Store about missing tax information (Taiwan taxes, quite random), but we fixed this 2 days after the error rate started to decline. So we cannot point to that as cause
 

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