Hi,

Thanks for providing it the detailed info here. I don’t think the device distribution affects this specific issue.

You mentioned that,

I see that you return this error in case if you got empty offerings from your server

However, it's actually that RC didn't get products locally (it's after we try to fetch the relevant products from billing client). It means there was some kind of mismatch with what (if anything) we received from google's api.

After working through this link, https://rev.cat/why-are-offerings-empty, you may want to submit a support ticket with some specific user information or logs.

Hi Yousef, 

I went thru the link before submitting a question. Seems like all potential problems described there are related to situations when you constantly getting this error, while in my case it seems to work for most of the users but doesn’t work for some. 

Do I understand correctly that you suggest to submit a support ticket then?

Best, Vlad

I’m having a similar problem with a react native integration, where iOS works perfectly fine, but on Android “getOfferings()” call returns a code 23 error.

Curiously, attempting to make a purchase with a product id works fine.

I’ve followed all the steps in 

Anything else I can try to troubleshoot?

The same issue. The user from China using the Hong Kong network can not get getOfferings

06-02 14:26:38.578  9965 10338 E [Purchases] - ERROR: 😿‼️ Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.
06-02 14:26:38.578  9965 10338 E 0Purchases] - ERROR: More information: https://rev.cat/why-are-offerings-empty, message='There is an issue with your configuration. Check the underlying error for more details.')
06-02 14:26:38.578  9965 10337 E 0Purchases] - ERROR: 😿‼️ Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.
06-02 14:26:38.578  9965 10337 E  Purchases] - ERROR: More information: https://rev.cat/why-are-offerings-empty, message='There is an issue with your configuration. Check the underlying error for more details.')
06-02 14:26:38.579  9965 10159 I flutter : {} {2023-06-02 14:26:38.579000} {SubscriptionProvider} {_refreshOffers Configuring Error PlatformException(23, There is an issue with your configuration. Check the underlying error for more details., {code: 23, message: There is an issue with your configuration. Check the underlying error for more details., readableErrorCode: ConfigurationError, readable_error_code: ConfigurationError, underlyingErrorMessage: There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.
06-02 14:26:38.579  9965 10159 I flutter : More information: https://rev.cat/why-are-offerings-empty}, null)} {LogLevel.INFO} 

Could you tell me the reason? How to fix it?

i also, on IOS works perfectly, but on Android my offerings are Empty

same issue here :(

i have a solution for my problem:

Go in Revenuecat homepage → Choose ure project → Choose on the left side Offerings → open one OfferingID on right side → then choose a Packages on right side → then u need to attach a Android and a IOS Product..

Repeat this for all Offerings!

I forget to do this for my android packages, that's solved my problem

I am seeing the same issue as OP, do you have any updates on this?
In my case, it works fine for the majority of users, but the android app review team is a using a device located in India. Somewhat only for the app review team, the offerings can not be loaded. It's not possible for me to recreate the issue, and the live-app (same config) works fine for both stores (in dev and prod). So there is a minority of cases where it's not working, same like OP.

Also, error 23...

Would love to hear your solutions!