Skip to main content
Question

Product configured in RevenueCat, but empty list in app

  • 30 July 2024
  • 1 reply
  • 42 views

Forum|alt.badge.img

I am trying to use RevenueCat for selling consumable products on my ReactNative mobile app. To start with, I configured a product in my revenuecat account, connected it with a in app product on Google Play. In revenuecat, I can see the two are connected properly. I do not have any offerings or entitlements, because these consumable products are open for all users.

However, in my code, when I query

Purchases.getProducts(["productId"])

 get an empty array. Struggling for two days, not able to guess what could be the issue? Can you please help?

This post has been closed for comments

1 reply

wes_clark
RevenueCat Staff
Forum|alt.badge.img+6
  • RevenueCat Staff
  • 235 replies
  • August 1, 2024

Hi! We have this community post on empty product lists with some troubleshooting steps. Additionally, it may be helpful to check the debug logs to see what error is occurring. Can you let me know what error is returned by the debug logs or if those troubleshooting steps resolve the issue?


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings