I'm running into an issue where offerings are not loading only on iOS 18.4. All of my apps that use RevenueCat have been working fine for months, and they still work perfectly on iOS 18.2, and earlier versions. This is happening in all of my apps and I haven’t changed anything recently. I’ve gone through everything mentioned in this article multiple times to make sure my setup is correct. I’ve tested this on both a real device (using a sandbox account) and the simulator The issue is the same on both. I even created a brand new product just for testing, added it to App Store Connect and RevenueCat, but it still didn’t work. I’m not using a StoreKit configuration file. The SDK version is 5.20.2.
Here is my debug log, with identifiers anonymized:
DEBUG: ℹ️ Configuring SDK using RevenueCat's UserDefaults suite.
DEBUG: 👤 Identifying App User ID
DEBUG: ℹ️ Debug logging enabled
DEBUG: ℹ️ SDK Version - 5.20.2
DEBUG: ℹ️ Bundle ID - com.example.MyApp
DEBUG: ℹ️ System Version - Version 18.4 (Build 22E238)
DEBUG: 👤 No initial App User ID
DEBUG: ℹ️ Purchases is configured with informational response verification
DEBUG: ℹ️ Observing StoreKit.Transaction.updates
DEBUG: ℹ️ Purchases is configured with StoreKit version 2
DEBUG: ℹ️ Observing StoreKit.PurchaseIntent.intents
DEBUG: ℹ️ Vending CustomerInfo from cache.
DEBUG: ℹ️ applicationWillEnterForeground
DEBUG: ℹ️ Offerings cache is stale, updating from network in foreground
DEBUG: ℹ️ GetOfferingsOperation: Started
DEBUG: ℹ️ There are no requests currently running, starting request GET /v1/subscribers/$RCAnonymousID%3A[USER_ID]/offerings
DEBUG: ℹ️ API request started: GET '/v1/subscribers/$RCAnonymousID%3A[USER_ID]/offerings'
DEBUG: ℹ️ Network operation 'GetOfferingsOperation' found with the same cache key 'GetOfferingsOperation'. Skipping request.
DEBUG: ℹ️ No cached Offerings, fetching from network
DEBUG: ℹ️ Vending CustomerInfo from cache.
DEBUG: ℹ️ Network operation 'GetOfferingsOperation' found with the same cache key 'GetOfferingsOperation'. Skipping request.
DEBUG: ℹ️ API request completed: GET '/v1/subscribers/$RCAnonymousID%3A[USER_ID]/offerings' (304)
DEBUG: ℹ️ No existing products cached, starting store products request for: ["example_product_weekly", "example_product_annual"]
DEBUG: ℹ️ Found an existing request for products: ["example_product_annual", "example_product_weekly"], appending to completion
DEBUG: ℹ️ Found an existing request for products: ["example_product_annual", "example_product_weekly"], appending to completion
DEBUG: ℹ️ GetOfferingsOperation: Finished
DEBUG: ℹ️ Serial request done: GET /v1/subscribers/$RCAnonymousID%3A[USER_ID]/offerings, 0 requests left in the queue
DEBUG: ℹ️ GetCustomerInfoOperation: Started
DEBUG: ℹ️ There are no requests currently running, starting request GET /v1/subscribers/$RCAnonymousID%3A[USER_ID]
DEBUG: ℹ️ API request started: GET '/v1/subscribers/$RCAnonymousID%3A[USER_ID]'
DEBUG: ℹ️ API request completed: GET '/v1/subscribers/$RCAnonymousID%3A[USER_ID]' (304)
DEBUG: ℹ️ Sending latest CustomerInfo to delegate.
DEBUG: 😻 CustomerInfo updated from network.
DEBUG: ℹ️ GetCustomerInfoOperation: Finished
DEBUG: ℹ️ Serial request done: GET /v1/subscribers/$RCAnonymousID%3A[USER_ID], 0 requests left in the queue
DEBUG: 😻 Store products request received response
DEBUG: ℹ️ Store products request finished
ERROR: 🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)
There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).
More information: https://rev.cat/why-are-offerings-empty
ERROR: 🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)
There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).
More information: https://rev.cat/why-are-offerings-empty
ERROR: 🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)
There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).
More information: https://rev.cat/why-are-offerings-empty
ERROR: 😿‼️ There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).
More information: https://rev.cat/why-are-offerings-empty
Is this a known issue with iOS 18.4? Or is there anything else I should try?
