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  • 1,726 Posts
  • 5,294 Replies
1726 Posts
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dev_rheniumNew Member
asked in SDKs
Annual Offering is there but monthly is null

I am facing an issue with my Flutter app. I have a subscription that includes two products: an annual and a monthly option. Both products are correctly set up in Apple and RevenueCat. However, in my Flutter App when I fetch the offerings the annual product appears, while the monthly product shows up as null. Why is this happening?

2
kaitlin
RevenueCat Staff
5 days ago
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andyallenNew Member
asked in SDKs
Add a video to paywall?

Is there a way to add a video to the existing fullscreen paywall in place of the image?

1
wes_clark
RevenueCat Staff
6 days ago
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JayCoNew Member
asked in SDKs
What is causing "There is another request in flight trying to perform the same action"?

Within a local Xcode testing environment we sometimes run in to the following error (which is received from RevenueCat):Error Domain=RCBackendErrorDomain Code=7638 "There is another request in flight trying to perform the same action."This is the error that we receive back when we try and make a purchase (within the following code block): func purchase(package: Package, completion: @escaping (InAppPurchaseResult) -> Void) { purchasePackage(package) { _, purchaserInfo, error, userCanceled in if userCanceled { completion(.userCancelled) } else if let error = error { completion(.failure(error)) print(error) print(error.localizedDescription) } else if purchaserInfo?.entitlements.all["unlocked"]?.isActive == true { completion(.success) } else { // According to RevenueCat doc it should never happen } } }Even though we receive

10
C
6 days ago
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mayank-d8dd8bNew Member
asked in SDKs
Restore Purchase is not updating customer information

Hi All,I have more than 15k active user and only handful of people having this issue. The customer created the account but we are unable to see his transaction history, upon further inspection we found out that the user is already paying for the subscription, it’s just RC don’t recognize it.After following the below doc, I realize that we might have to add restore Purchase functionality to overcome this issue. After testing in sandbox we got a weird issue which says :-“😿‼️ There is already another active subscriber using the same receipt.” which is coming from the API with endpoint “/v1/receipts”. NOTE:- Both the sandbox and app account are new so there is no way that the sandbox had an previous purchase history. Now I am a bit confused and really want to sync everything for these users, I am looking forward for a saluting from this community. Thanks & Regards Mayank Sharma

2
M
7 days ago
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bvrltNew Member
asked in SDKs
Error syncing incomplete purchase

When I try to sync purchases on one of my devices, I get the following error:Error syncing purchases StoreTransaction(orderId=null, productIds=[plus_upgrade], type=INAPP, purchaseTime=1641997886514, purchaseToken=<redacted>, purchaseState=UNSPECIFIED_STATE, isAutoRenewing=null, signature=<redacted>, originalJson={"productId":"plus_upgrade","purchaseToken":"<redacted>","purchaseTime":1641997886514,"quantity":1,"developerPayload":null}, presentedOfferingIdentifier=null, storeUserID=null, purchaseType=GOOGLE_RESTORED_PURCHASE, marketplace=null, subscriptionOptionId=null, replacementMode=null). Error: PurchasesError(code=UnknownBackendError, underlyingErrorMessage=Backend Code: 7651 - The payment for this non-subscription product is not complete., message='There was an unknown backend error.')On the Play Console, I see that this in-app purchase has been refunded and it has a proper order ID.Any idea?

2
G
7 days ago
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vladislav.cusnirNewcomer
asked in SDKs
Need Solution for Managing Google Play Subscription Upgrades/Downgrades in React Native with Paywall

Hi, I’ve been using Paywall with React Native, and it’s been great so far, but it doesn’t handle subscription upgrades/downgrades for Google Play, which is a major issue.Without this essential feature, Paywall becomes almost unusable for managing multiple subscriptions on the Play Store.Are there any solutions to make RevenueCat Paywall work for upgrades/downgrades with Google subscriptions in React Native?

1
kaitlin
RevenueCat Staff
7 days ago
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nathan-371634Newcomer
asked in SDKs
Check if user is logged into Play Services

I am using Flutter, fyi.How do I check that the user is logged into their google account (and Play Services) on their device, so that I don’t get an error when I show the paywall?

1
Ryan Glanz
RevenueCat Staff
7 days ago
A
arindam-dey-61d9b4Newcomer
asked in SDKs
😿‼️ The operation is already in progress for this product. [purchases]

offering] DEBUG: ℹ️ Skipping products request for these products because they were already cached: ["pinqin_10_skill_coins"][purchases] INFO: 💰 Purchasing Product 'pinqin_10_skill_coins'[error] ERROR: 😿‼️ The operation is already in progress for this product.[purchases] ERROR: 💰 Product purchase for 'pinqin_10_skill_coins' failed with error: Error Domain=RevenueCat.ErrorCode Code=15 "The operation is already in progress for this product." UserInfo={NSLocalizedDescription=The operation is already in progress for this product., readable_error_code=OPERATION_ALREADY_IN_PROGRESS_FOR_PRODUCT_ERROR, source_function=addPurchaseCompletedCallback(productIdentifier:completion:), source_file=RevenueCat/PurchasesOrchestrator.swift:986}along with this whenever I am restarting the project , it works fine without this error.

1
joan-cardona
RevenueCat Staff
8 days ago
pilsen83
pilsen83
asked in SDKs
Issue with Sandbox Entitlements Not Activating

Hi RevenueCat Support,I'm encountering an issue with my app, which was recently released on the App Store. When making a conversion via a sandbox account, the entitlements are not activating, and the CustomerInfo object consistently shows no active entitlements. Here’s an excerpt from the debug log:[DEBUG] Transaction: Optional(<StoreTransaction: identifier="2000000720835399" product="XXXMONTHLY" date="2024-09-20 20:48:21 +0000" quantity=1 >) [DEBUG] PurchaserInfo: Optional(<CustomerInfo: originalApplicationVersion=1.0, latestExpirationDate=Optional(2024-09-20 20:53:21 +0000), activeEntitlements=[:], activeSubscriptions=[:], nonSubscriptions=[], requestDate=2024-09-20 20:53:49 +0000, firstSeen=2024-09-20 20:51:57 +0000, originalAppUserId=EF36029C-E740-4B3C-B14C-1E179B37FD8D, entitlements=["PRO": "<EntitlementInfo: \"\nidentifier=PRO,\nisActive=false,\nwillRenew=false,\nperiodType=PeriodType(rawValue: 0),\nlatestPurchaseDate=Optional(2024-09-20 20:48:21 +0000),\noriginalPurc

1
H
RevenueCat Staff
8 days ago
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avantasselNewcomer
asked in SDKs
How to add customer info on presentPaywall?

Is there a way to send customer data when you use presentPaywall?  All of my customers are anonymous.App User ID$RCAnonymousID:dad1b19971024dfcbb968e83ac87e288I’m using the react node package,import RevenueCatUI from 'react-native-purchases-ui';await RevenueCatUI.presentPaywall({displayCloseButton: false,});

1
Michael Fogel
RevenueCat Staff
8 days ago
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Chris KNew Member
asked in SDKs
Problem with introductoryPrice duration, inconsistency in data

Hello,I’m using Revenuecat SDK in flutter (purchases_flutter 6.30.2).I have an app on Google Console with a free phase of 10 days.When I call Purchases.getOfferings(), I'm getting it, but the duration is expressed as below:period shows P1W3D = 10 days (ISO 8601), which is ok.periodNumberOfUnits = 7 days, which is wrong.Is there a problem in my interpretation or the data returned is inconsistent ? I found the same problem in freePhase.billingPeriod:Thanks for your supportChris

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wes_clark
RevenueCat Staff
8 days ago
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QuadrenNew Member
asked in SDKs
Purchases.configure() crashes app on launch [Flutter]

It was working fine a few weeks ago, but now it just crashes every time I try to configure RevenueCat. Issue goes away when I don’t configure it.What do I do?

3
L
9 days ago
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andyallenNew Member
asked in SDKs
Custom Settings per Package on non-tier paywalls

Is there a way to set custom package name & details on paywalls? Currently, you can only set the same info across all packages. I have different packages that offer different levels of access (which need some description and can’t be purely forced into the name). I see the Siamese (tier) option allows this but the other paywall templates do not. Thanks.

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9 days ago
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gnsdevelopNew Member
asked in SDKs
Problems with Purchases.setAttributes method

Hello, I'm starting to test the platform and I came across a problem using the Purchases.setAttributes method in Flutter!When I create a customer with the ID: "teste_123", and put some information in the Purchases.setAttributes method, everything works normally. I can see this attribute information both in the webhook and in the platform.However, if I cancel this subscription and make a new one with the same customer, the information is no longer set in the attributes.My code looked like this:  

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jeffrey_bunn
RevenueCat Staff
9 days ago
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ellipsis-news-156144New Member
asked in SDKs
Paywall content only updating correctly on certain devices and not others

I’ve set up a default paywall for my React Native app which updates and displays correctly on my main device (iPhone 15 Pro). However it was rejected from the App Store because when they open it, it shows a much earlier version of the paywall without all the features or formatting included. This is also the case on my Android test device. If the updated paywall is showing on one device, why wouldn’t it work on the others?I should mention that the updated paywall is still not showing correctly on all devices more than 12 hours after creating it (changes update instantly on my main device, though).

1
kaitlin
RevenueCat Staff
9 days ago
I
ingoaHelper
asked in SDKs
Flutter onDismiss seems to override onPurchaseCompleted ?

Purchases work fine, but I realised my users take no further steps as expected. So I debugged with a Appstoreconnect Sandbox user and real iPhone device.After the purchase in PaywallFooterView(), log shows both debugPrints from onPurchaseCompleted, but navigation inbetween gets ignored. A bit strange since not async. Navigation in onDismissed gets executed.I can probably workaround by settings flags in onPurchaseCompleted, and navigate to another page in onDismissed, but I think this is unexpected behaviour?Log:flutter: 🟩💰 onPurchaseCompleted msg[paywalls] DEBUG: ℹ️ Looking up localization but found no stringsflutter: 🟩💰 onPurchaseCompleted - Transaction: xyzflutter: 🟩💰 onDismissflutter: Page2 opened Code in PaywallFooterView():onPurchaseCompleted: (CustomerInfo customerInfo, StoreTransaction transaction) {debugPrint('🟩💰 onPurchaseCompleted msg);Navigator.of(context).push(MaterialPageRoute(builder: (context) => Page1()));debugPrint('🟩💰 onPurchaseCompleted - Transaction: ${

4
I
9 days ago
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potatocat666Member
asked in SDKs
Should I use the RevenueCat Web SDK in production?

I’m playing around with releasing my mobile app as a web app, as it’s on the same codebase. The only thing is missing is being able to offer purchases.I know the JS SDK is in Beta, and I guess if I was not a solo-dev, I’d use the stripe integration instead as it seems more mature and stable.Is anyone else here using it in production? How is it working out for you all?

3
Jens
RevenueCat Staff
10 days ago
M
mrdHelper
asked in SDKs
Difference between custom attributes and placements when targeting offerings

I’m look at the targeting logic to choose a different offering to show a user based on either custom attributes or placements sent from the app.  I don’t see why you need placements, in terms of you could just create a custom attribute with a name like “paywall-opened-from” and have different values depending on where the user launched the paywall from e.g. “first-run”, “settings”, membership-page” etc. Why have this separate concept of a placement along side custom attributes, what are the benefits of using them vs. just creating an attribute to define that logic? Thanks.

1
joan-cardona
RevenueCat Staff
10 days ago
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jeffrey-connell-7489c5New Member
asked in SDKs
customerInfo not returning from Purchases.purchasePackage(package) - but purchase goes through

Hi all, I have implemented RevenueCat with my expo / react native project however I am running into a reoccurring issue where ‘customerInfo’ is not returning from my Purchases call.  I am testing in sandbox and only on IOS (using my iphone on a dev server through expo). Maybe 1 in 20 attempts ‘customerInfo’ is returned from my purchase function. Otherwise the purchase function runs, makes the purchase (I receive all of the typical IOS messages regarding the purchase being successful and can see it listed in my sandbox account on the phone) but the customerInfo object is never returned, and the rest of my code just hangs.  I have tested the purchases by removing the async call - obviously not ideal allowing access to the user before the purchase is made, but for testing everything works. The purchase is made and the user is logged in.. so I am not sure why I am not receiving the customerInfo object. Hoping for some assistance or an idea if I am handling the config or purchase incorrectl

4
D
10 days ago
T
Tim.ENew Member
asked in SDKs
Can the web sdk be used serverside in node.js?

Is the web sdk “@revenuecat/purchases-js” suitable for use on a node.js server or does it have browser specific dependencies? If it is not, is using an open-api client generator the preferred way to use the rest API?

1
sharif
RevenueCat Staff
12 days ago
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gabry90New Member
asked in SDKs
Unity SDK - Windows Desktop

Hi, My game is distributed via Steam on Windows Desktop Platform. I’ve already setup RevenueCat Store Page and Stripe as well. I need to use Stripe payments because my game is distributed only on Windows Plaftform. But in the Purchase script I see only Android/iOS and Amazon. But I don’t use none of these because my game is on Windows Desktop.So, How can I use RevenueCat with Stripe configuration in Purchase Script? Please help me!

2
G
12 days ago
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Halid BayramNew Member
asked in SDKs
How to force Subscriber attributes sync with Revenuecat servers

According to Revenuecat documentation:“Subscriber attributes are only synced with RevenueCat servers on app launch, app backgrounded, and when purchases are made or restored.” However, we want to sync these attributes to RevenueCat servers without app being sent to background.As you can see from the attached pictures of code I tried, and debug logs, I could never force subscriber attributes to be synced to revenuecat servers without app being sent to background. They are also synced if there is a purchase, but after purchase event. However, we need to use them for before purchase event. Because they are missing with the initial purchase event webhook we are receiving from revenuecat.Any help would be greatly appreciated, thanks 

15
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12 days ago
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novelgrinderNew Member
asked in SDKs
Payment info does not persist across app updates

Whenever a user logs out or updates an app their subscription seems to be lost. We are using React Native SDK. 

3
jeffrey_bunn
RevenueCat Staff
12 days ago
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Tolga AtamNew Member
asked in SDKs
Expo EAS Billing Permissions

Hi, We are using Expo EAS to build our app and looking forward to integrate RevenueCat SDK to our project. In RevenueCat React Native SDK Docs, it is pointed out that we need to add payment/billing permissions for Android and IOS (Link). However, with Expo EAS in Managed, it is not possible to modify xcode and gradle projects. I have seen that some people used EAS successfully with RevenueCat, so can somebody please share how they did the “Android Billing Permission” and “IOS In-App Purchase Capability” configurations? Thanks a lot.

3
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13 days ago
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Todd HoffHelper
asked in SDKs
Did revenuecat have a problem loading paywalls recently?

Hi,My app was rejected because the paywall didn’t load:- Device type: iPhone 13 mini and iPad Air (5th generation)- OS version: iOS 17.6.1 I’ve seen this image when the paywall is slow to load. I’ve never seen it not load. It could be because my initial data is slow to load, but it’s never not loaded before.thanks

1
Michael Fogel
RevenueCat Staff
13 days ago

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