Skip to main content
Question

ERROR: ๐ŸŽโ€ผ๏ธ The receipt is missing.


Forum|alt.badge.img+5

a user deletes the app and data off their device. They previously purchased some non-consumable items. The reinstall. I run syncPurchases one time in the app delegate. I get this error 

ERROR: ๐ŸŽโ€ผ๏ธ The receipt is missing.

I expected it to return the non-consumable entitlements in the customerinfo. Any idea what I am doing wrong?

cody
RevenueCat Staff
Forum|alt.badge.img+8
  • RevenueCat Staff
  • February 13, 2023

Hey @Ethan!

Is this happening when testing in sandbox? Generally in sandbox mode, a receipt isnโ€™t available until a purchase has been made, leading to missing receipt errors before that occurs. Once a purchase is made and the receipt is populated, you should be able to sync/restore purchases as expected.

This is unique to sandbox and generally doesnโ€™t occur in production as a receipt is typically always available from the store before another purchase occurs.


Forum|alt.badge.img

Hi @cody 
how can I made purchase and after that use Purchases.getPromotionalOffer.

when I want to get promotional offers I face:
ERROR: ๐ŸŽโ€ผ๏ธ The receipt is missing.

also Iโ€™m using sandbox.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings