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Question

Can not get the updated products in App Store?

  • 16 October 2023
  • 1 reply
  • 133 views

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Hello, talents.

I have some issues to get products from App store.

My Env:

"react-native-purchases": "^6.6.5",

Current Situation:

I have 2 products and I could get products from App store using await Purchases.getOfferings();

But I updated the product information including product IDs. 

(For example, one of my product ID was myApp_5_1m, but updated it into myApp_55_1m)

Now I see some error when calling getOfferings().

 

*Already went over 3 days once products info were updated.

 

It’s the error message.

[Error: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).

More information: https://rev.cat/why-are-offerings-empty]

 

But I am still getting the product info using getProducts([‘myApp_5_1’]).

How can I get the updated products info using getOfferings function?

1 reply

sharif
RevenueCat Staff
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  • RevenueCat Staff
  • 513 replies
  • October 18, 2023

Hello,

Usually that error is thrown by the RevenueCat SDK because myApp_55_1m can’t be fetched from Apple. Can you confirm that that product exists in App Store Connect and RevenueCat? Do the logs show more info?


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