Hi everyone,
I was looking to create a custom App User Id but somehow everything stopped working all of a sudden.
I was using the account email plus a random uuid since email is said to be guessable.
This was working fine until all of sudden I keep getting UNKNOWN_BACKEND_ERROR
Complete error was this:
{"error": {"code": 16, "message": "There was an unknown backend error. The provided app user id has been blocked. Please visit https://docs.revenuecat.com/docs/user-ids for more information. (7626)", "readableErrorCode": "UNKNOWN_BACKEND_ERROR", "readable_error_code": "UNKNOWN_BACKEND_ERROR", "underlyingErrorMessage": "The provided app user id has been blocked. Please visit https://docs.revenuecat.com/docs/user-ids for more information. (7626)"}, "target": 77}
So, I am lost. It was working fine now it isn’t.
Email alone is not advised. I can understand that.
When I make it anonymous, I can not track who is paying subscribing.
I would not know my customer accounts and if anything went wrong, I could not find any record to show my customers. So, what should I do?
I thought email + ‘_’ + uuid was a good choice but I don’t know why it stopped working.
Now the app won’t even launch it says error:16 There was an unknown back end error.
What advice can you guys give me? If you can give any.