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Hello!

For users who are elligible for a subscription introductory offer, we want to display some sort of promotion. The docs show how we can use the subscriptionOptions property to check for free trial or intro offer phases. However, as stated in the SDK reference, subscriptionOptions is null for Amazon builds. 

How can we check elligibility on Amazon builds? Is there an alternative way? We have customers on FireTV and it would be a shame if we can’t promote our new subscriptions to them. 

 

Hi @N. Schumann! What you can do in this case is check if your customers have already subscribed to the subscription you want to offer them. If they have, they will have used up their introductory offer and won’t be eligible for another one. 

To do this, fetch the customer’s customerInfo and check if your new subscription plan’s product identifier is already listed as purchased. If it isn’t listed, you can feel free to show your promotional offer. 

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