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hi,
I have an app that offers both Light and Pro subscriptions.
A user subscribed to the Light subscription on 08.10.2022. Today, the user upgraded to the Pro subscription. The Pro subscription comes with a 3-day trial period. However, I've noticed that the expires_date is now set to approximately 18 days. Could someone explain this to me?
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more Infos: it only happends if a android user made a upgrade.
i set:
GoogleProrationMode.immediateAndChargeProratedPrice,
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Hello,
That behavior is explained here: https://www.revenuecat.com/docs/managing-subscriptions#google-play:~:text=Replacement%20takes%20effect%20immediately%2C%20and%20the%20billing,will%20end%20access%20to%20the%20free%20trial. The billing cycle of Light continues with Pro. When the user upgraded, they paid a smaller amount to upgrade to Pro but their expiration date stays the same as when they were on light. I’m not sure about the free trial aspect - you can check in Google Play Console to see if the information for the subscription matches RevenueCat. If not, send us a message via your account so we can look into it: https://app.revenuecat.com/settings/support
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About the Free Trial i found that:
https://developer.android.com/google/play/billing/subscriptions#upgrade-free-trial
| IMMEDIATE_AND_CHARGE_PRORATED_PRICE | The user loses the free trial immediately. The price difference for the remaining period is then charged to the user. The next billing date remains unchanged. | |
Currently thats not true for my customer. Even if i set the IMMEDIATE_AND_CHARGE_PRORATED_PRICE
thanks
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