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What happens to active paid subscriptions if a promotional access is given via RevenueCat?

  • 8 October 2021
  • 1 reply
  • 45 views
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Badge +4

Hi,

does anyone know how a real (paid) auto-renewable user subscription (e.g. 3 months * 30$ each 3 months) will behave on the users side (App Store / Play Store) when on the backend we give the same user a promotional access via RevenueCat in the middle of the subscription period?

Thanks in advance!

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Best answer by ryan 9 October 2021, 02:15

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ryan
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Userlevel 5
Badge +9

Hey @Wanilla!

Granting promotional access does nothing to the paid subscription - it will still be there and continue to renew, etc. and it doesn’t cancel the subscription.

If the promotional is granted for a longer duration than the subscription is active, the customer will retain access after their subscription expires (until the promotional expires). 

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