99% of my subscriptions are working fine, but I have a handful of users that are ‘renewing’ every month for a price of 0. Their initial conversion was also 0, as is every monthly renewal cost ongoing. Any idea what’s going on? Am I being cheated or is something just being mis-reported?
I’ve never changed prices, run any offers or introductory pricing, just a 7 day free trial, which as mentioned above is pretty much working as expected apart from these few anomalies.