Hi,
I’ve had two instances so far with this Subscription cancelled due to a billing error:
There’s no more info about the billing error in details. How do I debug this? What could have been the cause?
Thanks ahead!
Hi,
I’ve had two instances so far with this Subscription cancelled due to a billing error:
There’s no more info about the billing error in details. How do I debug this? What could have been the cause?
Thanks ahead!
Best answer by Heath
I don’t think Apple or Google expose the actual reason for the error to developers. It can be an expired card or insufficient funds. I would recommend sending an email to the user with a deep link to the subscription manager (iOS settings) or play store so they can update their card.
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